Return Policy

Thank you for purchasing our home decor products. We want every customer to have a satisfying shopping experience. If you are not satisfied with the items you received, eligible orders qualify for a return.

Due to changing market conditions and sustained operational losses, the merchant has decided to clear out stock at a loss. All items are currently part of a clearance sale; quantities are limited, and offers are valid only while supplies last. We remain committed to providing reasonable return and refund services in accordance with our standard after-sales procedures.

1. Return Period
   Return window: Within 30 days of receiving the item.

If you wish to return an item, please contact customer service within the specified timeframe and provide your order number and purchase details so we can assist with your request.

2. Return Conditions

To ensure a smooth return process, please meet the following conditions:

Return requests must be submitted within the return period;
Items and accessories should be kept intact as much as possible;
We recommend retaining the original packaging and shipping information;
Please contact us immediately if there are quality issues, shipping damage, or discrepancies with the order description.

Returns are accepted for opened items as well; please contact customer service in advance to confirm the return process and arrangements.

3. Return Process

Contact customer service to submit a return request;
Provide the order number and item details;
Receive the return address and instructions;
Ship the item back according to the instructions;
We will process the refund after receiving and verifying the returned item.

4. Shipping and Logistics Information

Shipping origin: USA
Order processing time: Same day
Shipping time: 2 days

Once payment is successful, we will process the order promptly and arrange shipment from our US warehouse. Delivery times may vary depending on the destination, weather conditions, or the logistics provider.

5. Refund Information

Refunds will be arranged after the return review is complete:

Refund processing time: 3 days

Refunds will be issued via the original payment method; the actual time it takes for funds to appear in your account may depend on the processing speed of your bank or payment provider.

6. Clearance Item Information

As this sale is a stock clearance event driven by sustained operational losses, the merchant has decided to clear inventory at a loss. Some items may not be restocked; please purchase according to your needs while supplies last.

Thank you for your understanding and support. If you have any questions regarding returns, refunds, or your order, please contact our customer service team, and we will do our best to assist you.